• If the event of a life threatening or dangerous emergency, please contact 911 immediately
• Visit the American Red Cross Get Assistance web page, http://www.redcross.org/find-help, for tips about preparedness and other valuable emergency information
• An “After Hours Line” is available for emergency calls outside our regular business hours of Monday through Friday, 8AM-4PM;  Limited to emergencies only
• Emergency after hours calls should be directed to 845-905-2324.
  • Call backs will be made ASAP for emergencies only and addressed accordingly.
  • Non-emergency calls (general questions, scheduling, office related questions) will be returned the following business day.
• After hours rates apply for after hour calls, including Generac® warranty issues which are covered at our regular business hour rates;  Warranty customer will be responsible for the additional after hours fees only not covered under Generac’s standard warranty policy.